Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you if there are significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Domestic (within country): 7–10business days
International: 10–15 business days
Delivery times are estimates and may vary due to factors beyond our control (customs delays, carrier issues, etc.).
Shipping Locations
We currently ship to:
[List your countries or “Worldwide”]
If your location isn’t available at checkout, please contact us.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Customs, Duties & Taxes
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and vary by country.
Delays, Lost, or Stolen Packages
We are not responsible for delays caused by shipping carriers.
If your package is marked as delivered but you haven’t received it:
Check with neighbors or your local post office
Contact the shipping carrier
If you still need help, contact us and we’ll do our best to assist.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or refund.
Contact Us
If you have any questions about your order or shipping, contact us at:
Email: [teerex.shop7@gmail.com]